Splashtop On-Prem Self-Hosting Guide

Splashtop On-Prem is a remote desktop solution designed for organizations that require self-hosted deployment. This guide explains how to set up, configure, and maintain your own Splashtop On-Prem server environment.

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Table of Contents

  1. Requirements for Splashtop On-Prem Self-Hosting
  2. Installing Splashtop On-Prem Server
  3. Configuring the Splashtop Gateway
  4. Adding Users and Groups
  5. Installing Streamer and Client Applications
  6. Network and Security Configuration
  7. Maintenance and Support
  8. Frequently Asked Questions

1. Requirements for Splashtop On-Prem Self-Hosting

Requirement Details
License Purchase a Splashtop On-Prem license from the official Splashtop website (splashtop.com/on-prem) or through Splashtop sales.
Operating System Windows Server 2016, 2019, or 2022, or Linux distributions such as Ubuntu or CentOS.
Hardware At least 4-core CPU, 8 GB RAM, and 100 GB storage.
Network Static IP address or DNS name. Required ports: 443, 6783, 6784.

2. Installing Splashtop On-Prem Server

Step Description
Download Installer Log in to your Splashtop account and obtain the On-Prem Gateway installer.
Run Installer Execute the installer on your server and follow the installation instructions.
Access Admin Console Open a web browser and enter the server IP address with port 443 to access the admin console, for example: https://your-server-ip:443

3. Configuring the Splashtop Gateway

Step Description
Login Use the default admin credentials given after installation.
Change Password Change the default password immediately for security.
SSL Certificate Upload your SSL certificate through the admin console for secure HTTPS access.

4. Adding Users and Groups

Step Description
Add Users Add users manually in the admin console or integrate with Active Directory or LDAP.
Set Permissions Configure user and group permissions according to your organization’s policies.

5. Installing Streamer and Client Applications

Step Description
Install Streamer Download and install the Splashtop Streamer on each computer you want to control remotely.
Install Client Install the Splashtop Business app on the devices you will use to connect.
Connect Log in with your On-Prem credentials and connect to available streamers on your network.

6. Network and Security Configuration

Setting Description
Firewall Open ports 443, 6783, and 6784 on your firewall.
External Access Set up NAT or port forwarding for access from outside your local network if needed.
Advanced Security Enable single sign-on, two-factor authentication, and other security features in the admin console.

7. Maintenance and Support

Task Description
Backup Regularly back up the Splashtop Gateway server and configuration files.
Updates Keep your Splashtop On-Prem software updated to the latest version for security and stability.
Documentation For detailed documentation, refer to the Splashtop On-Prem Admin Guide PDF, which can be found on the Splashtop website.

8. Frequently Asked Questions

Question Answer
Is Splashtop On-Prem free? No, Splashtop On-Prem is a paid enterprise product. Only this version supports self-hosting.
Can I use Splashtop On-Prem outside my local network? Yes, with correct firewall and port forwarding configuration.
Are there open-source alternatives? Yes, RustDesk and MeshCentral are popular open-source, self-hosted remote desktop solutions.

Example Network Diagram

[Remote Client] <--VPN or HTTPS--> [Splashtop Gateway Server] <--LAN--> [Target PCs with Streamer]

Summary:
This guide provides a clear, SEO-friendly process for self-hosting Splashtop On-Prem, including system requirements, installation, configuration, security, and maintenance. For more details or official documentation, visit the Splashtop official website. If you need further step-by-step instructions for a specific operating system, let me know.